August 2015 Bulletin

PLANNING FOR THE WINTER HEATING SEASON 2015-2016

August marks the beginning of yet another heating season. Although memories of last years’ winter and historic snow fall are forever etched in our memories, we are ready to service you again this season. Our trucks are repaired and humming; our inventory is re-stocked; and we’ve been keeping busy this summer tuning up your heating systems after a taxing winter.

August is also the month we start our new 2015/2016 budget season. Those of you who are already on our budget plan already know the drill. We estimate your annual fuel usage, multiply your gallons by an estimated cost and divide this total figure by 11. Unless there is a great price change or unexpected weather, your budget amount will stay the same for the whole season. Payments on the budget plan are due by the 15th of each month. The good news is if you are carrying a credit balance, we credit your account interest for that month. It’s still not too late to sign up for this payment plan. If you think this works for you give us a call and we can set it up for you! 781-834-8831

Our other payment option is what we call our “30 day-instant” account. Payment is due in full within 30 days of the date of delivery or date of services rendered. If your balance is paid within 10 days of your delivery billing, then you can take advantage of an additional 8 cents/ gallon discount. Prompt payment can really pay off if you take advantage of the early pay discount!

You know best how your household income works- choose the plan that works best for you and call us with any questions. Thanks!


FOOD FOR THOUGHT

“Goodwill is the one and only asset that competition cannot undersell nor destroy”

IMPORTANT-FREE MONEY

Rebate money is still available for new heat and/or hot water system upgrades. Please call us for more information.
781-834-8831


“RAND-HANDY IS JUST AROUND THE CORNER”

More than likely, one of us lives near your home. Not only do our employees live in every community that we service, they are also members of local organizations and volunteers for school and community activities. We see this as being a good neighbor. Ever since Rand-Handy was founded in 1941, this has been part of our business philosophy. We are proud to be a local company and take our responsibility to serve the community very seriously. It should make you feel good knowing that money spent at Rand-Handy stays close to home supporting the local economies and helping our neighbors prosper. At first glance, all fuel companies may seem the same. Knowing your neighborhood however, lets us stay close and reach our goal of personalized service.
The difference is WHO WE ARE.


EMPLOYEE SPOTLIGHT

We’d like to take a moment and make a long, overdue WELCOME to the 2 newest members of the Rand-Handy team:

Joe has proven to be an invaluable member in the year-plus he has been with us. Besides being a talented service tech, Joe also pitched in this past winter, when needed, and drove the oil delivery truck-which was no easy feat for anyone! Joe’s talents also extend to his knowledge of air conditioning units and pool heaters. In his spare time, Joe is active in his children’s’ sports and youth group activities and enjoys gardening. Joe resides in Hanson with his wife and two children.

Steve is the newest member of the Rand-Hanady team. Steve brings to us a wealth of information and experience in all phases of the heating and air-conditioning field. As a matter of fact, Steve has become the “go-to” man in our air conditioning service department. In his spare time, Steve plays left wing in a hockey pick up league, enjoys the outdoors and being active in his kids’ sports. Steve has four children and resides in Pembroke.

 

“Keep it Local”

I’m sure you have all heard that expression, but what does it really mean to you? According to a government website, Small businesses make up more than 99.7% of all employers in the United States. Small businesses also create 75% of the new net jobs in our economy. The facts alone will tell you the importance of shopping local, but we feel there is more to it.

To us, being local means keeping it personal. We know all of you by name and can usually come up with your address from memory before you say it. We know your house, your habits, and know what’s special about each one of you. We have always prided ourselves on great customer service, and being local makes it that much easier. When it comes to choosing your oil and service provider, we know you have several choices and that’s why the personal service means so much to us. We appreciate all you do for us and the loyalty you show us as a customer, so we make an extra effort to repay you with the quality work and professionalism you deserve. We are always here for you, so please don’t hesitate to call. Thank you!

 

ODDS AND ENDS TRIVIA

  • The reason firehouses have circular stairways is from the days of yore when engines were pulled by horses. The horses were stabled on the ground floor and figured out how to walk up straight staircases.
  • The only 15 letter word that can be spelled without repeating a letter is uncopyrightable.
  • A group of geese on the ground is a gaggle. A group of geese in the air is a skein.

THE IMPORTANT THINGS LIFE TEACHES US

In the days when things cost less, a 10 year old boy entered a coffee shop and sat at a table. As a waitress put a glass of water in front of him, he asked, “How much is an ice cream sundae?” “Fifty cents,” she replied. The boy pulled his hand out of his pocket and studied the number of coins. “How much is a dish of plain ice cream?” he inquired. Some people were now waiting for a table and the waitress somewhat impatiently answered, “Thirty-five cents.” The little boy again counted the coins and said, “I’ll have the plain ice cream.” The waitress brought the dish, put the bill on the table and walked away. The boy finished the ice cream, paid the cashier and departed. When the waitress came back, she began wiping the table and swallowed hard at what she saw. There, placed neatly beside the empty dish were two nickels and five pennies—her tip.


MONTHLY OIL DRAWING Begins for the 2015-16 Season

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