October 2020 – Bulletin

GETTING PERSONAL WITH YOU

Just like Mom and Dad, we are there when you need us. If your system malfunctions, we’ll be right over to check it out. Our service is here for you 24 hours a day in case of any emergencies. We know your house and have his-tory on your system. We will keep track of your oil usage automatically so you won’t have to. With Oilheat, there are no meters to read and no paying for estimated use– you only pay for what you actually use. Most important, we have built our family business based on personal service. We know who you are when you call, and in most cases we know who you are when we see you around town. We have customers who have been with us for dec-ades, and we want to keep it that way. This isn’t just a job for us, its who we are. And taking care of you is what we do best. Thanks for all of your business…we really do appreciate it!

SPEAKING OF GETTING PERSONAL, HERE ARE THE PEOPLE THAT GET IT DONE

BEING A SMALL BUSINESS MAKES IT EASIER FOR US TO GET TO KNOW YOU AND FOR YOU TO GET TO KNOW US. WE HAVE SPOKEN WITH ALL OF YOU AT ONE TIME OR ANOTHER. Here is a list of all of the employees that you are talking with on the phone, or seeing at your home, and are here to help you in any way they can.

  • Darlene B.—Customer Service, Sales, Service Coordinator—Since 1987
  • Gina B.—Customer Service, Accounting—Since 1997
  • Bob M.– Certified Technician, Installer—Since 2000
  • George N.—Service Manager, Installation Sales—Since 2001
  • Ben P.—Oil Truck Driver, Installer—Since 2005
  • Mark M.—Oil Truck Driver (Retired Firefighter)—Since 2006 (and part time prior to that)  Joe D.—Certified Technician, Installer—Since 2013
  • Steve C.—Certified Technician, Installer—Since 2014
  • Don B.—Certified Technician, Installer—Since 2018
  • Dean T.—Certified Technician, Driver—Since 2019

Want full on line access to your account?

Visit our Customer Account Portal where you can update credit cards, pay bills, sign up for email statement and more.


THINGS YOU SHOULD KNOW ABOUT GAS— FROM THE AMERICAN ENERGY COALITION

Interruptible Supply and Gas Prices

  • The current natural gas pipeline transmission system is insufficient, which leads to higher natural gas prices.
  • Increases in gas prices and limited supply cause electricity rates to increase, too.
  • Utilities need to shut off natural gas service to large users like schools, hospitals and factories to have enough supply for high-demand periods.
  • These “interruptible” users turn to heating oil when the gas company shuts them off.

Pipeline Capacity and Leaks

  • Much of the natural gas pipeline system is old, deteriorating and leaking, leading to environmental and safety concerns.
  • Natural gas utilities want you to pay for their new pipelines, even if you don’t heat your home with natural gas.
  • Natural gas pipelines need to be shut down during road construction, pipeline repair work and during emergency situations or ex-treme weather events, which can leave homeowners without heat for hours or even days.
  • A report for Congress reveals that consumers paid $20 billion for gas that they never received, because of pipeline leaks and other lost gas.
  • Gas companies make money for leaking pipes because the customers pay for the gas even though it never reached the home.
  • In 2011, utilities nationwide released enough gas into the atmosphere to meet Maine’s energy needs for a year.

Stick with Oilheat

  • Oilheat is delivered to you regularly by a local heating oil dealer.
  • With Oilheat, you only pay for what is delivered to your property from metered delivery trucks.
  • Your heating oil supply is safely stored on your property, unaffected by road construction or other situations.
  • You can upgrade your heating equipment for a fraction of the cost to convert, and reduce your energy use by up to 30-40 percent.

ANY CHANGES IN YOUR HOME OR YOUR LIVING HABITS?

NEW BABY? SOMEONE ELSE LIVING WITH YOU NOW? PUT ON AN ADDITION? FINISHED THE BASEMENT? LET US KNOW. EVEN SMALL CHANGES CAN AFFECT YOUR OIL USAGE. GIVE US A CALL SO WE CAN ADJUST YOUR AUTOMATIC DELIVERY SCHEDULE.

DID YOU KNOW??

Massachusetts General Law requires insurance companies offer additional coverage for oil spills or leaks in your home? If you were to have a leak in the tank or equipment, your insurance may not cover any of the damage or clean-up costs. The coverage is available to everyone and is fairly inexpensive. Give your agent a call and find out.


September’s OIL DRAWING WINNERS

1st Prize: Janice F. — Plymouth
2nd Prize: Robert F. — Marshfield
3rd Prize: Margaret C. — Marshfield

Please note that you can now enter the oil drawing online. Please complete the form at right to be entered in next month’s drawing.

CONGRATULATIONS to OUR Winners!

Posted in Bulletins/Newsletters.

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