August 2018 Bulletin

SOME INFORMATION ABOUT YOUR NEW BUDGET SEASON BEGINNING THIS MONTH

Hard to believe, I know, but the budget season of 2018-19 starts with this month’s billing. Please note your new budget amount. If you have scheduled automatic billing with your banking institution, you may want to check and make sure that your payment amount reflects your new monthly budget amount. Those of you who opt for automatic charge to your credit card need not make any changes.

Most of you will note that your budget amount has risen for this season. There could be several reasons for this- the most obvious being the cost of fuel oil. Also, you may have carried a credit balance into the 2017-18 budget season from the previous winter (2 winters ago) which reduced your budget payments for last season. But be assured that your usage has been checked and compared with prior usage and the figures seem accurate. We do try and be as accurate as possible- the idea being that what you use during the season equals what you’ve paid in come June 2019.

Should you still have questions, or if you feel your monthly amount need adjustment, please call us and we’ll gladly go over your account with you.

Did you know that you can now access your account online through our Rand Handy website?

Log on to www.randhandy.com and you can set up your account where you can now view your transactions, make a payment, or change your payment method and/or credit card information. If you have a question about when your last delivery was made, you can find it here. Or of you need documentation or information about your oil usage, you can log on and get it.

Note: Your account name has to match exactly the information on your statements; i.e. Jane E. Smith- not Jane Smith. Your account number is left justified; 000123 = 123 – no zeros are necessary.

While you’re at randhandy.com, make sure you register for our monthly oil drawing beginning again this month! (Yes, you can do this online too) But we’re always happy to assist you via the telephone so don’t hesitate to call 781-834-8831

“RAND-HANDY IS JUST AROUND THE CORNER”

More than likely, one of us lives near your home. Not only do our employees live in the community that we service, they are also members of local organizations and volunteers for school and community activities. We see this as being a good neighbor. Ever since Rand-Handy was founded in 1941, this has been part of our business philosophy. We are proud to be a local company and take our responsibility to serve the community very seriously. It should make you feel good know-ing that money spent at Rand-Handy stays close to home supporting the local economies and helping our neighbors prosper. At first glance, all fuel companies may seem the same. Knowing your neighborhood however, lets us stay close and reach our goal of personalized service. The difference is WHO WE ARE.

STAY COOL THIS SUMMER – ECONOMICALLY

Use of fans instead of air-conditioners can be both practical and economical if done properly. By nature, warm air rises to the ceiling and cool air settles to the floor. Opening a window at the top lets warm air out. By opening the lower portion of a window on the opposite side of the room, you achieve air flow. Opening doors in stair hallways allows air to move up stairways and out through second floor win-dows– as you would expect, fans will do this faster. A fan at the top of a second floor window exhausting warm air is more efficient than one pushing air from below. If you use a fan to draw cool air into the house, be sure and do it from the shaded side of the house, not the sunny side.

Other suggestions:

  • Close up early. Before the days heat arrives, close all windows and doors and pull shades on the sunny side of the house.
  • Go easy on cooking or hot jobs – wait until it’s cooler or use smaller appliances.
  • Turn off some lights. Don’t boil on the stove or take long hot showers-this will increase humidity.

“Keep it Local”

I’m sure you have all heard that expression, but what does it really mean to you? Ac-cording to a government website, small businesses make up more than 99.7% of all employers in the United States. Small businesses also create 75% of the new net jobs in our economy. The facts alone will tell you the importance of shopping local, but we feel there is more to it. To us, being local means keeping it personal. We know all of you by name and can usually come up with your address from memory before you say it. We know your house, your habits, and know what’s special about each one of you. We have always prided ourselves on great customer service, and being local makes it that much easier. When it comes to choosing your oil and service provider, we know you have several choices and that’s why the personal service means so much to us. We appreciate all you do for us and the loyalty you show us as a customer, so we make an extra effort to repay you with the quality work and professionalism you deserve. We are always here for you, so please don’t hesitate to call. Thank you!

ODDS AND ENDS TRIVIA

  • The reason firehouses have circular stairways is from the days of yore when engines were pulled by horses. The horses were stabled on the ground floor and figured out how to walk up straight staircases.
  • The only 15 letter word that can be spelled without repeating a letter is uncopyrightable.
  • A group of geese on the ground is a gaggle. A group of geese in the air is a skein.

THE IMPORTANT THINGS LIFE TEACHES US

In the days when things cost less, a 10 year old boy entered a coffee shop and sat at a table. As a waitress put a glass of water in front of him, he asked, “How much is an ice cream sundae?” “Fifty cents,” she replied. The boy pulled his hand out of his pocket and studied the number of coins. “How much is a dish of plain ice cream?” he inquired. Some people were now waiting for a table and the waitress somewhat impatiently answered, “Thirty-five cents.” The little boy again counted the coins and said, “I’ll have the plain ice cream.” The waitress brought the dish, put the bill on the table and walked away. The boy finished the ice cream, paid the cashier and departed. When the waitress came back, she be-gan wiping the table and swallowed hard at what she saw. There, placed neatly beside the empty dish were two nickels and five pennies—her tip.

Posted in Bulletins/Newsletters.

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